Our Services

Coaching Tier-2 professionals

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YGM’s approach

Most employees (especially those with little or no experience in Tier 1 cities) suffer from Imposter Syndrome initially and they need serious handholding to help them get out of it and get more confidence in their abilities. This is very essential to prove that the decision to move out of Tier 1 locations is not just due to costs alone. Coaching is the silver bullet that helps employees perform beyond their current output and continue to progress further! While incentives, infrastructure and policies give a good impetus to building GCCs in Tier 2 cities, a strong talent pool that can match, if not better the productivity of their Tier 1 counterparts will play a long role in ensuring that this strategy is successful and sustainable. This task is possible by external skilling experts (coaches and mentors) who can better mould the teams without taking time away from senior management.

What Do We Offer

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Situation today

IT Services companies and GCCs are now expanding to Tier 2 and Tier 3 cities (Coimbatore, Ahmedabad GIFT City),

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Potential causes

Better quality of life for employees and lower attrition for the employers are the key drivers for this movement away from Tier-1 cities. this migration means that the Tier 2 employees must be geared up to take on tough projects on product management, not just backend services work, as earlier. Now, they are not just expected to grow their centres but also drive the overall business forward. The challenges are just not the technology aspects alone – the employees need to be confident about being able to face off with their colleagues in other locations having self-confidence and belief in their work products and thus the decisions they have taken in the process.